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Services marketplace · Mexico City

Your home, in good hands.

Book plumbing, electrical, installations and more with verified professionals. Your payment is held in escrow until the work is done and you approve it.

  • Verified identity
  • Payment held in escrow
  • 12-month warranty

Free for customersPre-launch in Mexico CityWe'll tell you on day one

9:41
Hi, Mariana 👋
Roma Norte, Mexico City
MG
Categories
Book again
Home
Services
Konster
Account
Step 1 of 5
Plumbing

What do you need?

Pick the service. The price and the professional are included.

Leak repairDiagnosis and repair · 12-month warranty
Toilet installationSupply and installation
Faucet replacementSupply and installation
Drain uncloggingDiagnosis included
Describe the problem (optional)
Leak under the main bathroom sink, constant drip…
Step 2 of 5

Available professionals

Leak repair · firm price, no quotes

Top rated Price Today
Step 3 of 5

Tell us more

A few photos help the professional arrive prepared.

Photos of the problem
Sink
Service address
Home · Roma Norte
Col. Roma Norte, Mexico City
Your exact address is only revealed to the professional when you pay.
Step 4 of 5

When works for you?

Day
Today
08
Tomorrow
09
Thu
10
Fri
11
Time window
09:00 – 11:00
11:00 – 13:00
13:00 – 15:00
15:00 – 17:00
The professional confirms in under 2 h.
Step 5 of 5

Summary

Leak repair · Bathroom
Luis H.'s crew · Verified
Tomorrow 09 · 11:00 – 13:00
Breakdown
Professional's service$3,000.00
Service VAT (16%)$480.00
Service fee (7%)$210.00
Fee VAT$33.60
Total in escrow$3,723.60
Your payment is held in escrow until you approve the work with evidence.
Protected payment
You pay In escrow You approve Released
Payment method
MP
Mercado Pago
Visa •••• 4242
Change
OXXO
SPEI
+ Card
Total to hold$3,723.60
MXN · VAT included
Held by Mercado Pago (IFPE), a regulated institution. Konsters does not hold funds.
Processing your payment
Secure connection with Mercado Pago…
End-to-end encryption

Payment protected!

$3,723.60 held in escrow until you approve the work.

LH
Leak repair · Bathroom
Luis H.'s crew · Tomorrow 11–13
The professional will confirm in under 2 hours. We'll let you know as soon as they accept.
Your service
LH
Leak repair · Bathroom
Luis H.'s crew · Verified
On site
Evidence 2 of 4 · Before → During → After → Cleanup
Photo evidence
Before
During
$3,723.60 protected · released when you approve
Try it · interactive demo Escrow · Mercado Pago
Everything for your home, in one place
PlumbingElectricalInstallationsPaintingCarpentryAir conditioningLocksmithWaterproofingPlumbingElectricalInstallationsPaintingCarpentryAir conditioningLocksmithWaterproofing
Deep cleaningDrywallGardeningMovingMasonryGlass and aluminumGas installationPest controlDeep cleaningDrywallGardeningMovingMasonryGlass and aluminumGas installationPest control
What Konsters is

Hiring for your home stopped being an act of faith. Konsters puts evidence at the center of every job.

We don't ask you to trust blindly. Every service leaves a verifiable trail —from identity to payment— that you can review whenever you want.

An act of faith Verifiable evidence
The evidence, in four proofs
01

Verified identity

INE and liveness check with human review before they knock on your door.

02

Firm prices

The total, locked in before you book. No quotes and no surprises.

03

Stage-by-stage photos

Before, during, after and cleanup. The progress stays documented.

04

Protected payment

Held in escrow until you approve the work. Never before.

How it works

Booking is simple. Peace of mind is included.

Three steps, zero uncertainty. This is what hiring with evidence looks like, start to finish.

Customer choosing a home service in the Konsters app
01

Choose a service

The professional is already included in every listing, with a firm price and the detail of what's included. No endless quotes.

Firm price
Payment held in escrow with Mercado Pago
02

Pay protected

Your money is held in escrow with Mercado Pago. The professional sees your neighborhood, not your exact address, until you pay.

Escrow · Mercado Pago
Customer approving the work with stage-by-stage photos
03

Approve and done

Follow the work with stage-by-stage photos and release the payment when you're satisfied. If something goes wrong, your 12-month warranty has you covered.

12-month warranty
Protected payment

It isn't released until you approve it.

The money is held in escrow with a regulated third party — not with Konsters — and only moves once the work is documented.

Held in escrow
$3,723.60
Net to the pro
$3,060.60
Konsters fee + VAT
$663.00

The money doesn't move while you read. You decide when.

Held in escrow by Mercado Pago (IFPE). It's released to the professional only when you sign off with evidence — or automatically after 7 days, with 48 h notice beforehand.

You pay Held in escrow You approve Released to the Pro
  • Escrow with Mercado Pago (IFPE). A regulated institution; Konsters does not hold funds.
  • Full breakdown before you pay. You know where every peso goes.
  • Disputes with human review. Konsters Ops mediates with evidence, not opinions.

Example · $3,000 service

Professional's service$3,000.00
Service VAT (16%)$480.00
Konsters service fee (7%)$210.00
Fee VAT$33.60
Total held in escrow$3,723.60
The professional receives (net)$3,060.60

Illustrative figures for an individual (persona física) with RFC: they include ISR (2.5%) and VAT (8%) withholdings that Konsters remits to the SAT on the professional's behalf.

AI-generated redesign concept
Living room before the redesign
Before AI concept ✨ AI-generated concept — inspiration
New · with AI

Reimagine your space.

Take a photo, describe the style and get up to 3 realistic concepts, each as a package you can book at a firm estimated price.

  • The image is inspiration. What you book is the detailed scope, itemized and in writing.
  • A person reviews before any charge. You're interacting with AI.
Professional showing their arrival code at the door Arrival code and selfie
Safety

Designed from the first knock.

  • Verified identity with INE and liveness check, plus human review by Konsters Ops.
  • Privacy of your home address. Your exact address is only revealed when you pay.
  • At the door: arrival code and a selfie of the professional before you open.
  • Konsters Ops 24/7 with escalation to 911 when needed.
2 h
Professional's acceptance window
4
Photo-evidence stages per job
12
Months of workmanship warranty
24/7
Konsters Ops: human review and support
Pricing

Clear pricing. No surprises.

Move the service amount and see, peso by peso, where your money goes. No fine print.

Service amount
$3,000.00
$500$12,000
Total to pay · held in escrow
$3,723.60
Service VAT Konsters fee
Where every peso goes
Professional's service$3,000.00
Service VAT · 16%$480.00
Service fee · 7%$210.00
Fee VAT$33.60
The professional receives (net)$3,060.60

Illustrative figures for an individual (persona física) with RFC. Konsters remits the ISR and VAT withholdings to the SAT on the professional's behalf and hands you your CFDIs. This site does not constitute tax advice.

Konsters Pro · Contractors

Do what you do best. Getting paid, handled.

Get requests with payment secured in escrow and collect via SPEI. As a platform, we withhold and remit the legally required withholdings to the SAT and hand you your CFDIs and tax certificates.

  • Payment secured. The customer pays before you arrive.
  • Withholdings handled. CFDIs and certificates, remitted to the SAT.
  • You're in charge. Your availability, your prices, your crew.
  • Payouts to your CLABE. Withdraw via SPEI in 1–3 business days.
Konsters professional in their workshop reviewing a request Payment secured via SPEI
The Konsters experience

The peace of mind we want you to feel.

Seeing the photos of each stage and knowing your payment is protected changes everything. You approve the work with evidence, not faith.

Step-by-step evidence

As a professional, getting paid without chasing the customer and receiving your withholding certificates every month takes a weight off your shoulders. The work speaks for you.

Secure SPEI payout

The arrival code and verified identity give you the confidence to open the door. And the 12-month warranty, peace of mind afterward.

Visit safety

This illustrates the experience we're building — verified reviews will come at launch.

Frequently asked questions

Let’s clear up the questions that matter.

Payments, safety and warranty, explained briefly. No fine print.

Can’t find your question here?

Konsters Ops replies with human review — real people, not bots.

Email Konsters Ops

or email us directly at soporte@konsters.com

Your payment is held in an escrow scheme managed by Mercado Pago (a regulated IFPE); Konsters never holds your funds. The money is released to the professional only once the work is documented and you approve it.
When you approve the work after reviewing the evidence. If you don’t respond, it auto-releases 7 calendar days after documentation — we notify you 48 hours in advance. If you open a dispute, the payment stays frozen until it’s resolved.
You get 12 months of workmanship warranty at no extra cost: you open a claim, the professional responds within 48 hours and, if they can’t fix it, we send another certified professional. Before releasing payment you can also open a dispute with human review.
With government ID (INE) and biometric liveness matching, human review by Konsters Ops, RFC and tax data. Every crew member is also verified and re-scans their identity annually.
Yes. You can cancel or reschedule from the app; the refund depends on timing: it’s full before the professional sets out, and once on site or with work started, capped compensations apply.
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One app for clients and professionals. Pre-launch in Mexico City.

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